Case Studies
Real results from real home service companies. See how automation is transforming operations for businesses like yours.
Regional HVAC Company Cuts Lead Response Time by 90%
The Problem
A growing HVAC company in Chester County was losing leads to competitors because their office staff couldn't respond fast enough during peak season. Leads from their website and Google Ads were sitting in email for 30+ minutes before someone followed up — by then, homeowners had already called a competitor.
The Solution
We built an Instant Lead Response System that:
- Sends an automated SMS within 30 seconds of form submission
- Creates a lead record in ServiceTitan automatically
- Alerts the sales team via Slack with lead details
- Triggers a follow-up sequence if no response within 24 hours
The Results
90%
Faster response time
23%
Increase in lead conversion
0
Missed after-hours leads
Project Details
- Industry
- HVAC
- Location
- Chester County, PA
- Systems Used
- ServiceTitan, Twilio, Slack
- Solution
- Instant Lead Response System
More Case Studies Coming Soon
We're currently working with several home service companies on new automation projects. Check back soon for more results.
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